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Data Talks, Paper Walks: Modernizing Permitting & Licensing Workflow to Serve Your Growing Community

Data Talks, Paper Walks: Modernizing Permitting & Licensing Workflow to Serve Your Growing Community

Sponsored Webinar

Your community is growing, and so are their expectations. Now is the time for cities to modernize their permitting and licensing workflows.

Let’s face it: Residents have high expectations of customer service. They expect to be able to go online to do many tasks they once did in person. Today’s citizenry doesn’t distinguish between transacting with an online retailer or with their local government.

Citizens, business owners, and developers expect to be able to submit, track, and pay for applications online — for everything from building permits to business licenses. In this webinar, you’ll learn how governments are meeting these needs with modern portals backed by digitally-enabled workflows. These tools enable teams to work more efficiently and spend time on the steps that are most important to ensuring quality inspections.

Join us to hear from Dean Simpson, Development & Codes and Planning & Development Services Manager for Cranberry Township in Pennsylvania, and Tom Crosby, Solutions Engineer for OpenGov, and learn:

How Cranberry Township delivers faster, better quality, and more transparent permitting services for its residents and developers;
How the Township is rebuilding its people, processes, and technology to meet development and revenue goals;
How governments should approach process change to ensure more efficient and higher quality results for their communities.

Speakers: